The primary role of the retail sales professional for fine jewelry is to increase sales and profit margins on an ongoing basis in both the sales and service categories; by achieving goals set forth by upper management, adhering to the sales manager’s rules and training as instructed that pertains to all retail sales and service activities, participating in all scheduled meetings that relate to sales education, product knowledge, achieving goals, motivation, and legendary customer service.
The retail sales professional is responsible for “working the sales floor” using principles and techniques as instructed by his or her immediate supervisor. Mavilo Diamonds & Fine Jewelry expects the sales manager and the sales team to deliver the “Mavilo” experience via our legendary service model.
The retail sales professional is responsible for making connections with their clients, having excellent presentation skills, excellent probing skills, being able to overcome objections, having good bundling selling skills, good closing skills, good add on skills, and excellent follow through consistency on all of the required follow up activities.
All Mavilo staff is expected to conduct themselves in a manner that is consistent with the integrity, ethics, conduct, and dress code that is required by Mavilo Diamonds & Fine Jewelry. “Lead by example” is the Mavilo expectation for all positions. Ongoing education as specified relating to the retail sales professional position will be required.
- 2 years or more of fine jewelry sales experience
- Proven track record in achieving strong personal and
team sales results
- Willing to work seasonal retail hours which may
include Sundays in December
- Strong communication skills
- Able to learn a new point-of-sale system; good
computer skills, and good email skills
- Must be authorized to work in the U.S
Preferred Qualifications: Diamond sales
Salary: Based on experience and education at a salaried rate plus commissions.
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