See the results of our latest Holiday Season Mini-Survey.
The verdict is in: It was a surprisingly merry holiday season for most jewelers, thanks often to a few big-ticket sales.
The upbeat numbers that we’d been seeing since the Black Friday weekend ticked up higher in the last week before Christmas. One in three jewelers, or 33 percent, described the season as better than expected and a further 13 percent labeled it flat-out “terrific”. Thirty-one percent said it was in line with their expectations, while for 23 percent of jewelers it was disappointing or “dismal.” While foot traffic remained down compared to last year, average ticket edged higher in the last week: 48 percent of jewelers said their average transaction value was over $350, while 43 percent said it was up over last year.
“We moved a couple of very large pieces that allowed us to realize a 22 percent increase over last year's number. But we're feeling the Internet bite,” said David Abrams, owner of Grand Jewelers in Rancho Cucamonga, CA, in a comment that was typical of many of our Brain Squad members.
We’ll publish a more detailed report online at instoremag.com as soon as we gather a few more responses. In the meantime, you can see more charts and all the Brain Squad’s comments about the holiday season here.
JEWELER SUCCESS STORIES
“Halfway Through the Sale, We Already Did a Year’s Worth of Volume”
Torin Bales says he was “blown away” by Wilkerson’s results after the company ran his retirement sale. “When you hire a consultant, you have to let them take control,” says the Texas retailer. After all, if you’re like most jewelers, you only retire once. Get the maximum return on your life’s investment. Turn to Wilkerson & Associates and let your new life begin!